What does "Access Code Expired" mean?

An access code is a secure link available for a limited time.

Orders & Documents

Access Codes for documents are available for 7 days after delivery, or 2 days after use

 

If you are the record holder and the email order was not accessed, you can place a replacement order at no additional cost.

 

A document can not be resent once the access code has expired.

Official Record Change Requests (ORCR)

Access Codes for an ORCR are valid for 7 days. If an Access Code has expired, contact us and we will send you a new code.

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